Terms and Conditions

Introduction

Welcome to Aaina Lingerie(“the Site”), operated by Aaina Lingerie Private Limited (“we,” “us,” or “our”).
Access to and use of this Site is governed by these Terms and Conditions (“Terms”) along with our associated policies, including but not limited to our Privacy Policy, Shipping and Delivery Policy, Returns and Exchanges Policy, and Payment Options.

Acceptance of Terms

By accessing the Site or purchasing from us, you agree to these Terms and all related policies.
Only individuals capable of forming legally binding contracts under applicable Indian law may use this Site. Individuals deemed “incompetent to contract” under the Indian Contract Act, 1872 — including minors and insolvents — are not permitted to use the Site or transact through it.

If you do not accept these Terms in full, you should not use the Site.
For any questions, please contact us at support@aainalingerie.com.

Privacy and Related Policies

By accessing the Site and submitting information, you consent to the collection, use, and sharing of your information as described in our Privacy Policy and other policies.
You agree that you have read and accepted these policies, and understand that we may update them at any time without prior notice. Continued use of the Site after changes implies acceptance of the updated Terms.

In case of conflict between these Terms and any policy, the provisions of the specific policy shall take precedence.

Use of the Website

All content on the Site — including logos, graphics, software, and trademarks — is the exclusive property of Aaina Lingerie or licensed to us.
We grant you a limited, non-transferable license to access and use the Site for personal, non-commercial purposes.

You agree not to:

  • Reproduce, duplicate, copy, sell, or exploit any portion of the Site.

  • Use content for any commercial purpose.

  • Reverse engineer, modify, or distribute any software or materials from the Site.

Unauthorized use may result in suspension or legal action.

Website Access and Availability

While we strive to ensure continuous availability, the Site may occasionally be unavailable due to maintenance or technical issues.
We are not liable for any inconvenience, loss, or damages resulting from interruptions, errors, or inability to access the Site.

Modifications to Content

We reserve the right to update or alter the Site’s content, including prices and product details, at any time without notification.
We do not guarantee that the Site’s content will always be complete, accurate, or free of errors.

Account Registration and Security

When creating an account or placing an order, you must provide current, complete, and accurate information.
You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.

If you suspect unauthorized use of your account, you must immediately inform us at support@aainalingerie.com.

We are not liable for any loss or damage resulting from your failure to comply with this security obligation.

User Submissions: Reviews and Feedback

We welcome your reviews, feedback, and suggestions (“User Content”), provided they comply with applicable laws.
By submitting User Content, you grant us a perpetual, worldwide, royalty-free license to use, display, and distribute such content in any media.

You agree not to post anything unlawful, defamatory, offensive, or infringing on third-party rights.
We reserve the right to remove or refuse any User Content without notice.

User Responsibilities

By using the Site, you agree to:

  • Follow all applicable laws and regulations.

  • Respect all intellectual property rights.

  • Provide accurate information and update it when necessary.

  • Monitor minors’ use of the Site under your responsibility.

You also agree not to:

  • Violate any laws while using the Site.

  • Impersonate any person or entity.

  • Upload malicious software.

  • Engage in unauthorized advertising (spam).

  • Damage or disrupt the Site’s operations.

  • Misuse our services for any unlawful or unauthorized purposes.

Links to Other Websites

You may link to our homepage, provided it does not damage our reputation.
Our Site may contain links to external websites (“Third-Party Sites”). We do not control these sites and are not responsible for their content, policies, or practices.

Mention of Third-Party Sites does not imply endorsement by us.

Waiver

Our failure to enforce any provision of these Terms shall not be deemed a waiver of our rights to enforce such provision in the future.
Any waiver must be in writing and signed by our authorized representative.

Indemnification

You agree to indemnify, defend, and hold harmless Aaina Lingerie and its affiliates from any claims, liabilities, or expenses (including legal fees) arising from your breach of these Terms, violation of laws, or infringement of third-party rights.

Force Majeure

Neither party will be responsible for failure to perform obligations due to circumstances beyond reasonable control, such as natural disasters, war, labor disputes, or governmental actions.

If such an event continues for over 90 days, either party may terminate the agreement by written notice.

Governing Law and Jurisdiction

These Terms are governed by and interpreted under the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts located in [City, e.g., Mumbai or Gurgaon].

Intellectual Property Infringement Claims

If you believe that any content on the Site infringes your intellectual property rights, please notify us at [support@aainalingerie], providing:

  • Your physical or electronic signature.

  • Identification of the copyrighted work.

  • Details to locate the infringing material.

  • Your contact information.

  • A statement affirming your good-faith belief that use is unauthorized.

We will act promptly on valid complaints.

Notices and Communications

All legal notices to Aaina Lingerie should be addressed to: [Aaina Lingerie and Physical Address]
Email: support@aainalingerie.com

We will communicate with you via email, SMS, phone calls, or notifications on the Site.

By using the Site, you agree to receive such communications related to your transactions and promotions.

Miscellaneous

You are responsible for ensuring that all information you provide is true and not misleading.
Aaina Lingerie reserves the right to apply separate terms for promotions, discounts, or gift cards.

Downloading content from the Site is at your own risk, and we are not responsible for any damage or data loss.

For any concerns or complaints, please reach out to us at support@aainalingerie.com.