Privacy Policy

The domain https://aainalingerie.com, including all associated web pages (the “Website”), is owned and operated by Aaina Lingerie Private Limited (hereinafter referred to as “Aaina,” “we,” “us,” or “our“).

At Aaina, we value your privacy and recognize the importance of safeguarding personal information. This Privacy Policy (“Policy”) explains how we collect, use, and protect your data when you visit or interact with our Website. Please review this Policy carefully. If you have any questions or concerns, feel free to contact us at support@aainalingerie.com.

Applicability

This Privacy Policy applies solely to this Website and becomes effective immediately upon your visit.
By accessing or using our Website, you agree to comply with the terms described herein.

This Policy governs your interactions with Aaina, including account creation, shopping transactions, newsletter subscriptions, consultations, and participation in promotional activities. It does not apply to any third-party entities or individuals not under the direct control of Aaina.

Collection of Information

You can browse the Website anonymously without disclosing personally identifiable information.
However, we may automatically collect certain non-personal data such as:

  • IP address

  • Browser type and version

  • Operating system

  • Referring website

  • Time spent on pages

  • Date and time of visits

In specific scenarios, we may request personal information including, but not limited to:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Payment details

  • Account login credentials

Such scenarios may include:

  • Submitting product inquiries or feedback

  • Signing up for newsletters and updates

  • Creating or updating a user account

  • Making purchases or requesting returns/refunds

  • Participating in surveys, promotions, or special campaigns

This information is used to fulfill your requests and enhance your overall experience.

Consent and Use of Information

Providing your information to Aaina is entirely voluntary and indicates your explicit consent to the collection, storage, use, and, where necessary, sharing of your information for lawful purposes.

By using the Website or submitting your data, you grant Aaina the right to use your personal and sensitive information, including sharing it with trusted third-party service providers (e.g., logistics partners, payment processors, consultants) to perform legitimate business functions or comply with legal obligations.

Please note:

  • Aaina is not responsible for verifying the accuracy of the information you provide.

  • You can withdraw your consent at any time by contacting us, but certain services may no longer be accessible without your consent.

Use of Information

The information we collect is used to:

  • Process your orders and returns efficiently

  • Communicate important updates about your transactions

  • Enhance Website content, layout, and overall user experience

  • Provide personalized recommendations and marketing communications (only if opted-in)

  • Optimize delivery logistics and inventory management

  • Meet applicable legal, regulatory, and contractual obligations

We may share necessary information with authorized service providers solely for processing your requests. Disclosure may also occur when legally required or when necessary to protect the rights, property, or safety of Aaina, its users, or others.

Cookies

Cookies are small data files stored on your device to enhance and personalize your browsing experience.
We use cookies and similar technologies to:

  • Recognize repeat visitors

  • Store user preferences

  • Track Website traffic patterns

  • Analyze site performance

You may decline or disable cookies via your browser settings. However, doing so may affect certain functionalities or features of the Website. We may also use analytics tools, including Google Analytics, to understand user behavior and improve our services.

Security

Aaina is committed to protecting your data through industry-standard measures, including:

  • Secure servers

  • Encryption

  • Firewalls

Despite our efforts, no method of internet transmission is entirely secure. Please practice caution when sharing your login information and use secure networks when accessing your account. All payment transactions are handled by trusted third-party gateways using encryption protocols; we do not store sensitive payment information on our servers.

Third-Party Links

Our Website may contain links to third-party websites for your convenience.
Aaina is not responsible for the privacy practices, policies, or content of external sites. We encourage you to read their respective Privacy Policies before sharing personal information.

Children’s Privacy

The Website is intended for users aged 18 years and above.
We do not knowingly collect data from minors. Parents and guardians are advised to use parental control tools to supervise online activity.

Applicable Law and Jurisdiction

This Privacy Policy is governed by the laws of India.
Any disputes arising under this Policy shall be subject to the exclusive jurisdiction of the courts located in [Insert Jurisdiction — e.g., Mumbai, Maharashtra].

Grievances

For any queries, grievances, or requests regarding this Policy, please contact:

Aaina Lingerie Private Limited
Email: support@aainalingerie.com
Phone: +91-9920355030/ +91-9819475858
Address: Padmavati Creation
Shop No. 108, Orbit Terraces, Opp. Western Railway Workshop, Lower Parel, Mumbai- 400013

Miscellaneous

If any part of this Privacy Policy is deemed invalid or unenforceable, the remaining sections shall continue in full force and effect.
By continuing to use our Website, you acknowledge and agree to the Terms and Conditions and this Privacy Policy.

Aaina Lingerie — Designed to Empower. Crafted for You.